Privacy Policy

Last Updated On: September 11, 2026

Effective Date: September 11, 2026

This Privacy Policy describes the policies of Alternative Therapy Online, Salzburg, Austria, email: help@alternative-therapy.online, on the collection, use, and disclosure of your information that we collect when you use our website ([http://alternative-therapy.online](http://alternative-therapy.online)) (the "Service"). By accessing or using the Service, you are consenting to the collection, use, and disclosure of your information in accordance with this Privacy Policy. If you do not consent to the same, please do not access or use the Service.

We may modify this Privacy Policy at any time without any prior notice to you and will post the revised Privacy Policy on the Service. The revised Policy will be effective 180 days from when the revised Policy is posted in the Service and your continued access or use of the Service after such time will constitute your acceptance of the revised Privacy Policy. We therefore recommend that you periodically review this page.

For additional legal details, please refer to our [Imprint](https://alternative-therapy.online/imprint/) and [Editorial Policy](https://alternative-therapy.online/editorial-policy/).

Disclaimer

Alternative Therapy Online is a matching service that connects individuals with self-employed Hypnotherapists, Hypnotists, and other qualified alternative practitioners. These practitioners are not in an employee-contractor relationship with us, and they are not licensed physicians, psychiatrists, or psychologists. They do not possess the authority to diagnose, prescribe, or treat emotional or mental disorders or any medical conditions. They have received training in various forms of complementary and alternative therapies from different regions around the world. If you wish to know more about their educational backgrounds, you can inquire directly when you are matched and connected with them. Please keep in mind that individual results may vary.

Information We Collect

We will collect and process the following personal information about you when submitted voluntarily via our contact forms (powered by Tally.so):

* Name
* Email address
* Message content (details of what you want to share with the practitioner)

How We Use Your Information

We will use the information that we collect about you for the following purposes:

* Communication / Matching: The data you submit (name, email, and your message) is saved via our contact form provider (Tally.so) and securely forwarded directly to the selected practitioner solely for the purpose of the communication initiated by you. No other personal information is collected.
* Administration Info
* Marketing / Promotional (only where explicit consent has been granted)

If we want to use your information for any other purpose, we will ask you for consent and will use your information only on receiving your consent and then, only for the purpose(s) for which grant consent unless we are required to do otherwise by law.

Retention Of Your Information

We will retain your personal information with us for 90 days to 2 years after users terminate their interactions or for as long as we need it to fulfill the purposes for which it was collected as detailed in this Privacy Policy. We may need to retain certain information for longer periods such as record-keeping / reporting in accordance with applicable law or for other legitimate reasons like enforcement of legal rights, fraud prevention, etc. Residual anonymous information and aggregate information, neither of which identifies you (directly or indirectly), may be stored indefinitely.

Your Rights

Depending on the law that applies, you may have a right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (port) your personal information to another entity, withdraw any consent you provided to us to process your data, a right to lodge a complaint with a statutory authority and such other rights as may be relevant under applicable laws.

To exercise these rights, you can write to us at help@alternative-therapy.online. We will respond to your request in accordance with applicable law.

You may opt-out of direct marketing communications or the profiling we carry out for marketing purposes by writing to us at the email address provided above.

Do note that if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought.

Cookies and Tracking Technologies

We utilize Complianz to manage user consent regarding cookies and tracking technologies. To learn more about the specific cookies we use, your choices, and how to manage your preferences, please refer to our Cookie Policy managed via the Complianz banner on our website.

Security

The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse, or unauthorized alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.

Third Party Links & Use Of Your Information

Our Service may contain links to other websites that are not operated by us, as well as form infrastructure tools like Tally.so. This Privacy Policy does not address the privacy policy and other practices of any third parties. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Grievance / Data Protection Officer

If you have any queries or concerns about the processing of your information that is available with us, you may email our Grievance Officer at Sibora Halili, email: help@alternative-therapy.online. We will address your concerns in accordance with applicable law.